Shipping policy
Effective Date: January 1, 2022
Thank you for shopping with Everclip. We are committed to delivering your favorite hair accessories quickly, safely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered worldwide.
By placing an order through Everclip, you agree to the terms outlined below.
1. Worldwide Shipping
Everclip proudly offers FREE Worldwide Shipping on every order.
No minimum purchase is required. Regardless of where you live, we strive to deliver your order safely and efficiently.
2. Order Processing
Orders are processed Monday through Friday, excluding Canadian public holidays.
Typical processing time:
- 1–2 Business Days
During busy shopping seasons or promotional events, processing may require slightly longer.
Once your order has been prepared, you'll receive a shipping confirmation email.
3. Estimated Delivery Time
After shipment:
Estimated Delivery: 7–10 Business Days
Delivery estimates depend on:
- Destination country
- Customs clearance
- Local courier operations
- Weather conditions
- Peak shipping periods
Although we work hard to meet estimated delivery times, they are not guaranteed.
4. Shipping Confirmation
After your package has been shipped, you'll receive an email containing:
- Shipping confirmation
- Tracking number
- Carrier information
- Tracking link
Tracking information may require 24–48 hours to update.
5. Shipping Destinations
We currently ship to most countries and regions worldwide.
If your location cannot be serviced, you'll be notified before your order is processed.
6. Customs & Import Duties
Most customers receive their orders without additional fees.
However, customs duties, import taxes, VAT, or local government charges are determined by your country's regulations and remain the customer's responsibility when applicable.
7. Shipping Delays
Unexpected delays may occur due to:
- Severe weather
- Customs inspections
- Carrier disruptions
- National holidays
- High shipping volumes
If your package experiences significant delays, our support team will gladly assist you.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address causes delivery failure, additional shipping charges may apply.
Please contact us immediately if you notice an error after placing your order.
9. Lost Packages
If your package appears lost during transit:
- Contact the shipping carrier.
- Contact Everclip Customer Support.
- We'll investigate the shipment and work toward the best possible resolution.
10. Damaged Packages
If your package arrives damaged:
- Take photographs immediately.
- Keep all packaging materials.
- Contact us within 7 days.
We'll evaluate the situation and arrange a replacement or refund whenever appropriate.
11. Split Shipments
Orders containing multiple products may occasionally be shipped separately to ensure faster delivery.
You will receive separate tracking numbers if necessary.
12. Contact Us
Everclip
1439 Sainte-Catherine St. West
Montreal, QC H3G 1S6
Canada
Phone: (416) 555-0138
Email: support@Everclip.store